Legal

Privacy Policy

Effective date: January 1, 2025  ·  Last updated: June 2025

Sagan World LLC ("Sagan," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit saganpassport.com, use our hiring platform, or otherwise interact with our services (collectively, the "Services").

By using our Services you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

1.1 Information You Provide Directly

  • Account & contact data — name, email address, phone number, company name, job title, and password when you register or contact us.
  • Hiring & talent data — job descriptions, candidate profiles, interview notes, and communications you submit through the platform.
  • Payment data — billing address and payment instrument details processed by our PCI-compliant payment processor; we do not store full card numbers.
  • Communications — messages, support tickets, and survey responses you send us.

1.2 Information Collected Automatically

  • Usage data — pages visited, features used, clicks, and time spent.
  • Device & log data — IP address, browser type, operating system, referring URL, and access timestamps.
  • Cookies & similar technologies — see Section 5 below.

1.3 Information From Third Parties

We may receive information about you from recruiting partners, LinkedIn, and other integrations you connect to your account, or from publicly available sources, only to the extent permitted by applicable law.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Services.
  • Process payments and fulfill our contractual obligations to you.
  • Match employers with qualified international talent.
  • Communicate with you about your account, transactions, and updates.
  • Send marketing communications where you have opted in (you may opt out at any time).
  • Detect, investigate, and prevent fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our Terms and Conditions.
  • Conduct analytics and research to improve our platform and develop new features.

3. Legal Basis for Processing (EEA / UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

  • Contract performance — to provide the Services you requested.
  • Legitimate interests — to operate, secure, and improve our platform, provided those interests are not overridden by your rights.
  • Consent — for marketing communications and non-essential cookies.
  • Legal obligation — to comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

  • Service providers — vendors that help us deliver the Services (cloud hosting, payment processing, email delivery, analytics), bound by confidentiality obligations.
  • Employer–talent matching — candidate profiles are shared with the employer(s) you authorise or that are matched to you through the platform.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal requirements — if required by law, court order, or government authority, or to protect the rights, property, or safety of Sagan, our users, or the public.
  • With your consent — for any other purpose with your explicit agreement.

5. Cookies

We use cookies and similar tracking technologies to operate the Services and understand how you use them. Categories include:

  • Strictly necessary — essential for authentication and security; cannot be disabled.
  • Analytics — help us understand traffic patterns and feature usage (e.g., Google Analytics).
  • Marketing — used to deliver relevant ads and measure campaign performance, only with your consent.

You can control cookies through your browser settings or our cookie preference centre. Disabling certain cookies may affect platform functionality.

5.1 Cookie Declaration

The list below is generated and kept up to date by Cookiebot. It shows every cookie used on this site and lets you change or withdraw your consent at any time.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed we delete or anonymise it. Talent profiles may be retained for up to three (3) years after last activity to support future matching opportunities, unless you request deletion.

7. International Data Transfers

Sagan is based in the United States. If you access our Services from outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate. We rely on appropriate safeguards (such as the EU Standard Contractual Clauses) where required by law.

8. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Delete your personal data ("right to be forgotten").
  • Restrict or object to certain processing activities.
  • Data portability — receive your data in a structured, machine-readable format.
  • Withdraw consent at any time for processing based on consent.

To exercise any of these rights, email us at privacy@saganpassport.com. We will respond within 30 days (or as required by law). We may need to verify your identity before fulfilling your request.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

10. Security

We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

11. Third-Party Links

Our Services may contain links to third-party websites or integrations. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you access.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice in the platform at least 14 days before the change takes effect. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

If you are in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.