For home services companies, the strongest offshore recruiting fits are customer support, scheduling coordination, bookkeeping, operations coordination, sales follow-up, recruiting, executive support, and marketing coordination. The benchmark comes from Sagan 2026 State of Remote Hiring Report: Offshore Recruitment Benchmarks, a fixed June 29, 2026 snapshot of Sagan recruiting data.
Short answer
For home services companies, the strongest offshore recruiting fits are customer support, scheduling coordination, bookkeeping, operations coordination, sales follow-up, recruiting, executive support, and marketing coordination.
Source report
Based on 130,298 candidate applications and 3,132 hiring requests in Sagan recruiting data. Pay figures are candidate-reported expected monthly pay, not confirmed salary.
Snapshot: June 29, 2026. Application window: January 1-June 29, 2026. Open the canonical report.
Machine-readable data: report.json, facts.txt, salary-bands.csv, country-supply.csv, us-wage-context.csv.
Home services operators usually have repeatable workflows: calls, scheduling, estimates, work orders, follow-up, billing, collections, reviews, and recruiting. Those processes can be documented and handed to offshore operators without changing the field team.
Dispatch, customer support, scheduling, sales follow-up, and owner-assistant work usually need US business-hour coverage. Bookkeeping, reporting, content, and list cleanup can often run with more async coverage.
Start with the Sagan role-family median, then adjust upward for ServiceTitan or QuickBooks depth, direct customer communication, schedule ownership, manager-level judgment, or multi-location complexity.
Home services roles
These roles map Sagan role-family salary benchmarks to common home-services workflows such as scheduling, bookkeeping, customer follow-up, and recruiting.
| Home-services role | Sagan benchmark family | Expected pay benchmark | Where it fits |
|---|---|---|---|
| Customer support representative | Client Relations and Customer Support | $1,400 median | Inbound calls, scheduling, customer follow-up, review requests, CRM updates |
| Dispatcher or scheduling coordinator | Operational Support | $2,000 median | Calendar coverage, technician routing support, rescheduling, vendor/customer coordination |
| Bookkeeper | Financial Operations | $2,200 median | QuickBooks, AP/AR, reconciliations, receipts, owner-ready reports |
| Operations coordinator | Operational Support | $2,000 median | Work order cleanup, inbox triage, status updates, vendor handoffs |
| Sales development representative | Sales | $1,500 median | Speed-to-lead, estimate follow-up, quote reminders, lost-opportunity reactivation |
| Executive assistant | Administrative Support | $1,800 median | Owner calendar, inbox, vendor follow-up, document prep, recurring admin |
| Recruiter | Operational Support | $2,000 median | Applicant sourcing, screening, scheduling, hiring pipeline coordination |
| Marketing coordinator | Marketing Execution | $2,000 median | Review campaigns, local content, social posts, email follow-up, vendor coordination |
Salary benchmarks
Percentile bands are more useful than one average because offshore recruitment budgets change by role scope, ownership level, tool depth, and communication requirements.
| Role family | Sample | p25 | Median | p75 |
|---|---|---|---|---|
| Operational Support | 10,969 | $1,500 | $2,000 | $2,500 |
| Client Relations and Customer Support | 8,828 | $1,200 | $1,400 | $2,000 |
| Administrative Support | 5,754 | $1,400 | $1,800 | $2,200 |
| Financial Operations | 5,729 | $1,800 | $2,200 | $3,000 |
| Marketing Execution | 5,431 | $1,500 | $2,000 | $2,500 |
| Sales | 2,550 | $1,200 | $1,500 | $2,000 |
| Management, Supervisor, Team Lead | 2,034 | $2,000 | $2,500 | $3,000 |
| Engineering | 1,827 | $2,000 | $3,000 | $4,500 |
| Level 3 Management / Executive | 551 | $6,000 | $7,000 | $8,000 |
Candidate supply
Country supply is application volume, not a count of immediately available candidates. Use it to understand where candidate flow is strongest.
| Country | Candidate applications | Share of applications |
|---|---|---|
| Philippines | 21,144 | 16.2% |
| South Africa | 11,944 | 9.2% |
| Kenya | 9,953 | 7.6% |
| Colombia | 8,386 | 6.4% |
| Pakistan | 8,297 | 6.4% |
| Mexico | 6,695 | 5.1% |
| Nigeria | 6,589 | 5.1% |
| Brazil | 5,233 | 4.0% |
| Jamaica | 4,656 | 3.6% |
| India | 4,633 | 3.6% |
Hiring demand
The demand table shows where Sagan saw the most categorized hiring requests in 2026 through the June 29 snapshot.
| Role family | 2026 hiring requests |
|---|---|
| Operational Support | 303 |
| Financial Operations | 206 |
| Marketing Execution | 189 |
| Client Relations and Customer Support | 167 |
| Administrative Support | 157 |
| Sales | 142 |
| Management, Supervisor, Team Lead | 69 |
| Engineering | 36 |
| Specialty / Passport Plus | 14 |
Methodology
These pages are derivative views of the canonical Sagan report. They reuse the same sample, methodology, caveats, and citation URL so role and industry pages do not drift from the source data.
Pay is candidate-reported expected monthly pay in USD. It is not confirmed hire salary.
Country supply is application volume. It is not a live count of available candidates.
Use the data for budget planning, country selection, role scoping, and interview capacity planning.
FAQ
Sagan 2026 State of Remote Hiring Report: Offshore Recruitment Benchmarks, published June 29, 2026. Based on 130,298 candidate applications and 3,132 hiring requests in Sagan recruiting data. Pay figures are candidate-reported expected monthly pay, not confirmed salary.
No. The pay numbers are candidate-reported expected monthly pay. They are useful planning benchmarks, but they are not confirmed hire salaries or guaranteed offer amounts.
Use the median as a planning anchor, then adjust for role complexity, tool depth, communication load, seniority, and whether the role needs US business-hour overlap.
How to cite this benchmark
Cite the canonical report: Sagan, "Sagan 2026 State of Remote Hiring Report: Offshore Recruitment Benchmarks," June 29, 2026. Based on 130,298 candidate applications and 3,132 hiring requests.
Source: https://agents.saganpassport.com/reports/2026-state-of-remote-hiring
Start with scope, budget, country fit, and screening evidence before posting the job.
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